01Customer support and call centers
Helpdesk, voice, ticket routing and workforce management: chats, emails and calls handled end to end.
People own the escalations.
Home / Solutions
SolutionsOne engine, shaped to your industry.
Every company wants more customers and the right customers. The motion is the same: find the buyers who are moving, reach them, qualify them and book the meeting. What changes by industry is the systems SARAH connects to and where a person stays in charge.
By industry
25 industries. Modules already built.
The SARAH catalog holds 25,000 industry applications across 25 industries: 1,000 application patterns in each, operated as SARAH modules on infrastructure you control. In every one of them, a person keeps the decision that matters.
Focus industry
Call centers and BPO
A multilingual contact center in one extension, on our own switch.
Focus industryHotels, resorts and restaurants
Every guest call answered and booked, in the guest's language.
Focus industrySoftware development and SaaS
Sell, support and renew without growing the headcount.
Focus industrySDR, BDR and outbound
Qualified meetings, from signal to calendar, built to be compliant.
02Digital marketing agencies
Ads, SEO, creative, conversion, content generation and A/B testing.
People set the strategy.
03E-commerce operations
Marketplaces, inventory, reviews, shipping, listings, pricing and alerts.
People own the brand.
04SaaS and software operations
Product analytics, customer success, billing, monitoring, onboarding and first-line support.
05Data entry and back office
Document parsing, invoice processing, accounts payable, workflow and CRM updates.
06Recruitment and HR screening
Sourcing, assessments, scheduling, resume screening and ranking.
People make the hire.
07Financial operations
Accounting, payables and receivables, payroll, treasury, tax, expenses and reporting.
People own compliance.
08Content and media production
Design, video, podcast, social, blogs, scripts and newsletters.
People own the brand voice.
09Market research and competitive analysis
Search intelligence, social listening, surveys and trend analysis.
People interpret the insight.
10Sales development
CRM, sequencing, enrichment, dialing, intent, lead generation, outreach and qualification.
People close the deals.
11Legal, routine work
Contract review, drafting, research, contract management and eDiscovery.
People own liability, interpretation and court.
12Healthcare administration
Scheduling, billing, documentation and revenue cycle.
People provide care and medical decisions.
13Education, online and asynchronous
Tutoring, grading and curriculum generation.
People mentor and handle complex learning needs.
14Cybersecurity operations, first tier
Monitoring, alert triage and initial response.
People hunt the advanced threats.
15Press releases and PR distribution
Release drafting, compliance and distribution to mainstream, trade and persona outlets.
16Hospitality: hotels and restaurants
Property management, point of sale, reservations, delivery and staffing.
People own the guest experience.
17Real estate and property management
Leasing, maintenance and transactions.
People close the deals.
18Construction and trades
Job-site project management, estimating, safety and dispatch.
People own the build.
19Field service management
Dispatch, routing, maintenance management and fleet.
People fix the hard jobs.
20Travel, aviation and airlines
Distribution systems, passenger services and corporate travel.
People own irregular operations.
21Logistics, freight and supply chain
Transport management, visibility and last mile.
People own the exceptions.
22Manufacturing and industrial ERP
ERP, manufacturing execution, materials planning and maintenance.
People own process engineering.
23Banking and financial services
Core banking, KYC and AML, lending and payments.
People own credit judgment.
24Government and public sector
Citizen intake, permitting, grants and public safety.
People own adjudication.
25Insurance operations
Claims, underwriting and agency management.
People own coverage decisions.
Your industry is not listed, or you want to see the modules for it? Book a demo and we will walk you through them.
APAC and multilingual lead generation
Having trouble generating leads in APAC? Not with Omega and SARAH.
Technology companies sell across Asia-Pacific, where marketing teams work in many languages and generating leads in each of them is hard.
Omega can run the whole campaign in the buyer's language: the landing page, the questions on it and the assets behind it. A voice link on the page lets the buyer talk to SARAH in their own language and ask about whatever is being promoted.
The database matters as much as the voice: outreach is by email, so contact data and copy are handled in the buyer's script and language.
Landing pages on steroids
- Landing page, questions and assets in the buyer's language
- A voice link: the buyer speaks to SARAH, and SARAH answers in that language
- SARAH speaks 17 languages in a native voice
- Every conversation lands in one memory, with the transcript and a translation
By motion
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Read the comparison
From signal to meeting, in every industry.
Signal
Contact-level intent: the people in your market who are showing the signal, not just the company.
Reach
Email from your own data, with a voice link the buyer can use straight from the message.
Converse
SARAH qualifies who decides, what they need and when they will meet.
Revenue
The meeting is booked, the proposal is drawn from the live account and the ledger records what worked.
Lead generation and SDR, compared
In-house SDRs, agencies, AI SDR software and SARAH Voice Link, side by side on cost, memory, languages and scale.